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🎉 Recycling Market is celebrating its 1st anniversary! 🎉 Furniture, decor, secondhand clothes (except ARM products)... ✨🛋️ all at -50% from October 25th to 31st inclusive! 📍See you in Morges!

1. Introduction

At Recyclage Market, we value the privacy of our visitors. This policy explains how we process your personal information, how we comply with the new Swiss Federal Act on Data Protection (nLPD), and how we use Stripe payment services. It also includes our best practices regarding the sale of second-hand items that we own.

2. Legal Framework

Our policy is based on:

  • The new data protection law (nLPD) was adopted on September 25, 2020.
  • The ordinance relating to the LPD (OLPD).
  • The Telecommunications Act (TCA).
  • Other relevant provisions of Swiss data protection legislation.

3. Use of Cookies

During your first visit, your consent to our use of cookies allows us to optimize your browsing experience. You have the option to refuse or manage cookies via your browser settings.

4. Data Collection

We may collect and process the following types of information:

  • Technical information (IP address, browser type, etc.)
  • Information about your use of the site.
  • Information provided during registration or profile creation.
  • Information relating to your purchases and transactions, including payment information processed via Stripe.
  • Content that you publish or share (if applicable).
  • Communications that you send us.

5. Objectives of the Collection

We use your data to:

  • To make your navigation easier.
  • Manage your account.
  • Ensure orders and payments are processed via Stripe.
  • Combating fraud.
  • Improve your user experience.
  • To communicate with you regarding your orders, our offers and important information.
  • To comply with our legal obligations.

6. Data Protection and Stripe Terms and Conditions

We implement technical and organizational measures to protect your data, including:

  • Storage on secure servers.
  • Encryption of financial transactions via Stripe.
  • Security protocols are regularly updated.

Stripe terms and conditions:

  • Using Stripe: Recycling Market uses Stripe to process payments. When you make a purchase, your payment information is transmitted directly to Stripe and is subject to the https://stripe.com/privacy policy (link to Stripe's policy).
  • Data processed by Stripe: Stripe may collect and process data such as your name, address, credit card number, and transaction history. This data is necessary to process payments and prevent fraud.
  • Data security at Stripe: Stripe is PCI Service Provider Level 1 certified, the strictest level of certification available in the payments industry.
  • Recycling Market does not store your credit card information. This information is processed and stored securely by Stripe.

7. Data Retention

Your data is retained only for as long as necessary to fulfill the purposes for which it was collected, in accordance with Swiss legal requirements. Specifically, we retain data relating to business transactions for 10 years, in accordance with the Swiss Code of Obligations. You have the right to access, modify, or delete your data at any time.

8. Your Rights

In accordance with the nLPD, you have the right to:

  • Access your data.
  • Correct your data.
  • Request the deletion of your data.
  • Receive a file containing all your data.
  • You have the right to object to the processing of your data for direct marketing purposes.
  • Withdraw your consent to the processing of your data (where the processing is based on consent).

9. Data Transmission

We only share your data with your consent (for example for delivery via a carrier), if legally required, or to complete a transaction (for example with Stripe for payment processing).

10. Consent and Revocation

In accordance with the nLPD (Belgian Federal Act on Data Protection), we obtain your explicit consent before collecting any data. You have the right to withdraw this consent at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.1

11. Data Protection Officer

We have appointed a data protection officer in accordance with the nLPD (Belgian Federal Act on Data Protection). For any questions or concerns regarding this privacy policy, please contact us at: info@recyclagemarket.ch

12. Specifics for Online Second-Hand Sales Sites (Property of Recyclage Market)

  • Transactions and Payments: As mentioned previously, we use Stripe to process payments securely.
  • Payment Information Security: We reiterate that Recycling Market does not store your credit card or bank account details.
  • Purchase History: We keep a history of your purchases to allow you to view your previous orders, process returns and ensure a better shopping experience.
  • Targeted Offers and Ads: Based on your previous purchases and browsing activity on the site, we may show you targeted offers or advertisements. If you do not wish to receive these offers, you can indicate this in your account settings or by contacting us.
  • Fraud Protection: To protect our customers and our business from fraud or illegal activities, we may use certain information (such as IP addresses) to detect and prevent suspicious behavior or fraudulent transactions. We may also share this information with Stripe for fraud prevention purposes.
  • Authenticity and Condition of Items: As the owner of the second-hand items sold on Recyclage Market, we are committed to providing accurate and honest descriptions of each item's condition. We have verification processes in place to guarantee the authenticity and quality of the products.
  • Transparency: We provide clear information on the origin of the products, their history (if available) and their refurbishment process (if applicable).
  • Guarantee: We offer a guarantee of conformity on the items sold, in accordance with Swiss legal provisions. Details of this guarantee are available on each product page and in our general terms and conditions of sale.
  • Return policy: We have a clear and fair return policy. The return conditions are detailed on our website and comply with current Swiss regulations.

13. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this2 page with the date of the last update.3 We encourage you to check this page regularly to stay informed about how we protect4 your data.

Last updated: January 21, 2025